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2018 Sustainability Report

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Consolidated report
  • IT
  • EN
  • Introduction
    • Letter to Stakeholders
    • Highlights
    • Methodological note
    • Membership in Global Compact
  • Corporate Identity
    • Group Profile
      • Acea's History
      • Businesses and functions of the main Group Companies
      • Context analysis and business model
      • Ownership structure and general economic Indicators
    • Strategy and Sustainability
      • Integrated strategy
      • The 2018-2022 Sustainability Plan and operational objectives
    • Corporate governance and management systems
      • Corporate governance in Acea
      • Management systems
    • Stakeholders and allocation of generated value
      • Stakeholders and their involvement
      • Distribution of the value generated by Acea
  • Relations with Stakeholders
    • Customers and the Community
      • Customers and the Community overview
      • Acea group’s customers: electricity and water services
      • Quality perceived
      • Quality delivered
      • Acea illuminates the beauty of Rome
      • Tariffs
      • Customer care
      • Communication, events and solidarty
    • Suppliers
      • Consolidated external costs
      • Procurement policies
      • Procurement of goods, services and works
      • Selection and evaluation of suppliers
    • Personnel
      • Acea's employees
      • Hours worked, salary and pension funds
      • Industrial relations
      • Occupational health and safety
      • Human capital development and communications
      • Diversity and inclusion
      • Community life in Acea
    • Shareholders and financiers
      • Shareholders and financiers overview
      • Economic flow to shareholders and financiers
      • Agency ratings
      • Financial disclousure
    • Institutions and the company
      • Relations with institutions
      • The company as a Stakeholder
  • Relations with the environment
    • Enviromental sustainability and the primary challenges
      • Climate risks: in-depth analysis and disclousure
      • Protection of the local region
      • Enviromental management
    • Energy segment
      • Energy Area Overview
      • Energy production
      • The distribution networks
    • Environment segment - waste management
      • Environment segment - waste management overview
        • Integrated waste treatment at the Orvieto plant
        • Waste to energy
      • High quality compost production
    • Water segment
      • Water segment - Overwiew
      • Water quality
      • Water safety plans
      • Sewerage service and treatment system
    • The use of energy and water
      • The use of energy and water overview
        • The group's energy consuption
      • Energy saving
      • Attention to water consumption
    • Emission
      • Emission overview
      • Air Emissions
  • Other contents
    • Water company data sheets and overseas activities
    • GRI standard content index
  • Environmental accounts
    • Environmental accounts overview
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Institutions and the company

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